Full Name
Harold Hendrickx
Job Title
Head of Enablement & Transformation
DS Smith
Speaker Bio
A leader in development and delivery of transformation, change and continuous improvements, with a track record on delivery of successful changes and programmes in different areas. Harold is Head of Enablement and Transformation for the Procurement function of DS Smith.

DS Smith is the leading provider in packaging solutions across Europe. Redefining packaging for a changing world requires a continuous improvement, world-class mentality.

As a former Air Force Senior Command & Control Officer deployed around the world for over 20 years in various situations, responsible for delivering the assigned mission, Harold brings the expertise to deliver results on effectiveness and efficiency in an ever changing world.

Harold has developed the Transformation Delivery Model, where the balance between processes, technology and organisation under strict and correct governance is mandatory for success. He is a firm believer in extreme ownership to get the most out of employees, where leadership needs to direct, but dare to delegate. In this context the role of leader, in Harold’s view, is all about guidance, trust and support of the teams to maximise utilisation of expertise, motivation and talent.

Harold is married to his wife Nathascha and lives in the in town of Apeldoorn, the Netherlands, together with their son Vince of 11 years old. On the weekends, besides riding his Indian motorcycle, Harold is volunteering as a rugby-coach, referee and team manager for his son’s rugby club, The Rams.
Harold Hendrickx