The firefighting stage in managing the huge disruption of Covid has largely passed. With the spotlight shining on supply chains more brightly than ever before, there is a chance for leaders to transform their supply chains and enhance capabilities in order to provide exceptional service, for minimal cost, all whilst managing and avoiding major disruption.

To ensure continued business success, Integrated Business Planning needs to become the command centre and heart of all your supply chain processes. Many lessons have been learnt from the disconnect between functions as a key feature of a struggling supply chain during the pandemic. Without contingency plans, commercial teams weren’t linked with supply and this meant that disruptions were pervasive.

We are joined by Douglas Guilherme, VP, Global Supply Chain, International Markets, Logistics and Planning, Ecolab, who has now largely emerged from the firefighting stage of the covid crisis in the majority of his territories, to share his lessons learnt, digital and IBP processes that have been accelerated or adopted and some thoughts about what this all means for the future of their supply chain.